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Welcome to Shoe Zone Shop (“we”, “our”, or “us”) at gazellesportsshoes.com. We specialize in providing high-quality performance footwear for runners, hikers, athletes, and fashion-conscious individuals worldwide. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect information to provide better services to all our customers. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through our payment partners)
  • Transaction Information: Details about purchases you make, including products ordered, sizes, and purchase history
  • Technical Data: IP address, browser type, operating system, device information, and website usage data
  • Customer Service Information: Records of your communications with our customer service team
  • Preferences: Your shoe size preferences, product interests (running, hiking, casual, etc.), and marketing preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for performance footwear, including running shoes, hiking boots, and casual styles
  • To provide customer support and respond to your inquiries about our products
  • To improve our website, product offerings, and customer experience
  • To send you information about new products, special offers, and promotions that may interest runners, hikers, or athletes (only if you opt-in)
  • To prevent fraud and enhance the security of our website and payment processing
  • To comply with legal obligations and protect our rights

3. Sharing and Disclosure of Information

We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and providing marketing services
  • Legal Requirements: When required by law or to respond to legal process, protect our customers, or protect our rights
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • International Transactions: For international orders, with customs authorities and international shipping carriers as required

We never sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All transactions are processed using 256-bit SSL encryption, the same security standard used by major banks
  • We do not store complete payment information on our servers
  • Data is stored on secure servers with limited access
  • We regularly review our security practices to ensure they meet industry standards

While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the security of our databases.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can update or correct your account information through your account settings
  • Deletion: You may request deletion of your personal information, subject to certain exceptions
  • Marketing Preferences: You can opt-out of marketing communications at any time by using the unsubscribe link in our emails
  • Data Portability: You may request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart items
  • Understand how customers use our website to improve performance
  • Deliver targeted advertising about running shoes, hiking boots, and other products that may interest you
  • Analyze website traffic and customer behavior patterns

You can control cookies through your browser settings. However, disabling cookies may affect your shopping experience on our site.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell kid’s shoes, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Shoe Zone Shop
4148 Ryan Road
PORTLAND, US 58274
Email: [email protected]

Thank you for trusting Shoe Zone Shop with your performance footwear needs. We’re committed to protecting your privacy while helping you find the perfect shoes for running, hiking, training, or casual wear.