At Shoe Zone Shop, we understand that when you order your perfect pair of performance shoes or stylish casual footwear, you want them on your feet as quickly as possible. That’s why we’ve streamlined our delivery process to get your gear to you efficiently, no matter where your adventures take you.

Global Reach with Local Care: While we ship worldwide (excluding some remote areas in Asia and other locations), we maintain the personalized service of our Portland roots. Your satisfaction is our priority from checkout to delivery.

Our Shipping Options

1. Standard Shipping – $12.95

  • Carrier: DHL or FedEx
  • Processing Time: 1-2 business days
  • Delivery Time: 10-15 business days after shipping
  • Tracking: Full tracking provided
  • Ideal for: Customers who want reliable tracking and faster delivery

2. Free Shipping (Orders Over $50)

  • Carrier: EMS
  • Processing Time: 1-2 business days
  • Delivery Time: 15-25 business days after shipping
  • Tracking: Basic tracking provided
  • Ideal for: Budget-conscious shoppers who don’t mind waiting a bit longer

What to Expect After You Order

Our Portland-based team springs into action the moment your order comes through:

  1. Order Processing (1-2 days): We carefully pick, pack, and quality-check your footwear to ensure it meets our high standards.
  2. Shipping Notification: You’ll receive an email with tracking information when your order leaves our warehouse.
  3. In Transit: Our trusted carriers take over to deliver your shoes safely to your doorstep.
  4. Delivery: Your perfect pair arrives ready for action!

Pro Tip: For our athletes preparing for races or outdoor enthusiasts with upcoming adventures, we recommend choosing Standard Shipping to ensure your performance shoes arrive with plenty of time to break them in properly.

International Delivery Notes

While we ship to most countries worldwide, please be aware:

  • Some remote areas may not be serviceable – you’ll be notified during checkout if this applies to your location
  • Customs fees or import taxes may apply depending on your country’s regulations
  • Delivery estimates may vary slightly during peak seasons or due to unforeseen circumstances

Our Delivery Promise

We stand behind every shipment with our customer-first approach. If your shoes don’t fit perfectly or aren’t quite what you expected, you have 15 days from delivery to initiate a return. Our team is always here to help with any delivery questions at [email protected].

Now that you know how we deliver, why not explore our collection of performance running shoes, rugged hiking boots, or stylish casual footwear? Your perfect pair is waiting to be discovered!

Note: During holiday seasons or major sales events, processing times may extend slightly. We’ll always keep you informed if there are any delays with your order.